GENERAL TERMS AND CONDITIONS

This agreement is reserved for the exclusive use of approved Clévacances holiday accommodation and only French law is applicable.

GENERAL

The Tenant has no right to remain on the premises once the lease initially specified in this agreement has expired, except with the agreement of  the Landlord.
No modification (erasure, addition) to this agreement will be accepted, unless by agreement between the two Parties.
The Landlord undertakes not to divulge in any form whatever any information the Tenant may have provided during the period of the lease.
This latter point is not applicable if the request for information comes from the administrative authorities or the courts.
PAYMENT
Reservation becomes effective when the Tenant has returned a copy of this agreement and an advance payment (minimum 15%, maximum 30%
of the total rent) before the date given overleaf.
The balance is to be paid on the day of arrival, after the Landlord and Tenant have agreed in writing to the inventory of the facilities.
The Tenant agrees that the inventory may be made either by the Landlord or by the Landlord’s representative with written authority.
SECURITY DEPOSIT
Where the rental period exceeds one night, the Tenant must pay on arrival, in addition to the balance of the rental, a security deposit equal to :
minimum : 30% and maximum : 50% of the rental.
The Landlord may immediately cash the security deposit.
The security deposit will be returned at most one month after the date of departure, less the costs of damage, loss, or cleaning.
Any deductions made must be duly justified by the Landlord on the basis of such evidence as the final inventory, process-server’s affidavit,
estimates, and invoices.
If the deposit is insufficient, the Tenant undertakes to make up the sum after the final inspection.
The deposit may not be taken as part payment of the rental.
USE OF PREMISES
The Tenant will occupy the premises without causing disturbance and for their intended purpose.
On departure, the Tenant undertakes to leave the premises as clean as he or she found them on arrival.
All the items listed in the inventory must be returned to the places they occupied when the Tenant arrived.
Any repairs required because of negligence or poor maintenance during the lease will be charged to the Tenant.
The premises may not be used by other persons, except by prior agreement with the Landlord.
The Tenant is not allowed to sub-let under any circumstances, even for no payment, and the agreement will be cancelled if this occurs. The full
amount of the rental will then be retained by or due to the Landlord.
The premises are rented for the purpose of temporary or holiday accommodation to the exclusion of any professional, commercial or craft activity
of any type, or as complementary or occasional accommodation (up to three months).
No tents may be pitched or caravans parked in the grounds of the rented premises without the prior agreement of the Landlord.
The Landlord will deliver the premises as specified in the description and will maintain them in good order. In general, the Tenant will leave the
premises at the time stipulated in the agreement, or at a time convenient to the Landlord, once they have been inspected.
SPECIAL CASES
The number of Tenants may not exceed the maximum accommodation capacity specified in the catalogue or the description.
In special conditions, and with the agreement of the Landlord, an exception may be made.
In this case, the Landlord is entitled to apply a higher tariff, which shall be communicated to the Tenant in advance and noted in writing in the
rental agreement.
INSPECTION AND INVENTORY
An inspection and inventory of the furniture and fittings will be made at the start and end of the lease by the Landlord, or representative, and
Tenant. If the inventory cannot be made at the time of arrival, the Tenant has seventy-two hours in which to check the inventory displayed on the
premises and inform the Landlord of any discrepancies. After that time, the property rented will be assumed to have been undamaged on the
Tenant’s arrival.
An inspection must be made at the end of the lease and signed by both Parties. The Tenant agrees that the inspection may be made either by the
Landlord or by the Landlord’s representative with written authority.
If the Landlord observes any damage, he or she must inform the Tenant within one week.
CANCELLATION
Any cancellation must be made by registered letter or telegram:
a) Cancellation by the Tenant
Any cancellation of this agreement by the Tenant must be made by registered letter with receipt of delivery to the address given on this document,
and the date on which the Landlord receives it will be the relevant one.
· If the cancellation is received more than 90 days before arrival, the Landlord shall return within thirty days the whole of the advance payment
made by the Tenant;
· If the cancellation is received more than 60days but less than 90 days before arrival, the Landlord shall return within thirty days 75% of the
advance payment made by the Tenant;
· If the cancellation is received more than 30 days but less than 60 days before arrival, the Landlord shall return within thirty days 50% of the
advance payment made by the Tenant;
· If the cancellation is received less than 30 days before arrival, the Landlord shall retain the whole of the advance payment made by the
Tenant.
· Should the Tenant cancel at any time before arrival because of force majeure duly supported by valid reasons, the Landlord shall return the
advance payment in full within 30 days of the date of cancellation.
b) If the Tenant does not appear on the day specified in the agreement or within twenty-four hours and does not inform the Landlord,
· this agreement is considered to be cancelled
· the advance payment is retained by the Landlord
· the Landlord may dispose of the accommodation otherwise.
c) Cancellation by the Landlord
Before the Tenant arrives:
If for whatever reason, except force majeure, the Landlord cancels this agreement before the Tenant arrives, he or she will pay the Tenant a sum
equal to twice the advance payment plus interest at the official rate for the period running from three months after the date of the advance
payment until the date of refund;
The refund will be sent in a registered letter with receipt of delivery within fifteen days of the date of cancellation.
After the Tenant arrives:
If the Landlord cancels the agreement during the rental period, proper justification must be given, such as unpaid rental, insufficient funds for
Tenant’s cheque, proven damage to the accommodation, or complaints from neighbours.
The cancellation must be made by registered letter with receipt of delivery, and requires that the Tenant vacate the premises within two days of
the date of delivery.
The Landlord may, if he or she so wishes, retain all or part of the security deposit, subject to the provisions of the « security deposit » clause.
Whatever the reason for the cancellation, all rental paid is forfeit to the Landlord.
EARLY DEPARTURE
If the Tenant chooses to depart early, and if the Landlord’s responsibility is not involved, there will be no refund, except for the security deposit.
Force majeure: If the Tenant presents serious reasons characteristic of force majeure (unforeseeable, compelling circumstances outside the
Tenant’s control) making it impossible to continue the lease, the agreement is cancelled without further formalities. The amount of rental already
paid by the Tenant is returned, pro rata for the period left of the lease.
INSURANCE
The Tenant must insure the premises rented. The Tenant must therefore check that his or her domestic insurance policy covers holiday
accommodation.
If it does not, the Tenant must apply to his or her insurance company for an extension of cover, or else take out a special holiday policy.
An insurance certificate must be shown on arrival, or a signed statement from the Tenant.
DISPUTES AND COMPLAINTS
It is recommended that the complainant apply to the local recognised Clévacances body, or tourist office, which will attempt to arrive at an agreed
settlement of the dispute:
· if the agreement has been signed by both Landlord and Tenant
· if the complaint is presented within three days of arrival, in the case of disputes concerning the state of the premises or the description
· at the end of the lease for any other complaint.
If no agreement can be reached between the Landlord and the Tenant, the dispute will be submitted to the courts with jurisdiction over the
property.

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